Privacy Policy Effective Date: [Feb. 14, 2024]
1. Introduction Welcome to The Forklift Pro (“Company,” “we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://theforkliftpro.com/ (the “Site”).
2. Information We Collect
We collect the following personal information when you interact with our Site:
· Name, email, phone number, city, and state (collected via contact forms and newsletter sign-ups)
· Website usage data via Google Analytics, Google Tag Manager, Meta tracking, and Google Ads
· Hashed performance metrics and browsing behavior
3. How We Use Your Information
We use your information for:
· Responding to inquiries and processing contact form submissions
· Sending marketing emails (you may unsubscribe at any time)
· Improving our website and marketing efforts
· Measuring website performance and advertising effectiveness
· Compliance with legal requirements
4. Data Storage & Security
· Form data is stored indefinitely in Mailchimp unless you unsubscribe.
· Google Analytics data is stored for 2 years.
· We rely on Mailchimp and GA4 for data security.
· We implement appropriate technical and organizational security measures to protect your personal information.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies, including:
· Google Analytics, Google Tag Manager, Meta tracking, and Google Ads for website analytics and marketing
· You may adjust your browser settings to refuse cookies, but this may impact site functionality.
6. Third-Party Services
· We use Mailchimp and Mandrill for email marketing.
· Our website inventory is hosted via WooCommerce.
· We do not allow third-party ads on our site.
7. Your Rights & Choices Depending on your location,
You may have the following rights regarding your personal data:
· Access & Correction: You may request access to or correction of your personal information.
· Deletion: You may request deletion of your personal data, subject to legal limitations.
· Opt-Out of Data Sharing: If you are a resident of California, Virginia, Colorado, or other applicable states, you may opt out of the sale or sharing of your personal data. We do not sell your data, but you are able to contact us using our contact form to exercise this right.
· Unsubscribe: You may opt out of marketing emails at any time by using the unsubscribe link.
· Do Not Track (DNT): We do not respond to DNT requests as there is no standard regulation for compliance.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 years old.
9. International Data Transfers
We primarily operate in the United States but may store or process data in other countries with appropriate safeguards.
10. Updates to This Policy
We may update this policy from time to time to reflect legal or operational changes. Updates will be posted on this page with the revised effective date.
11. Contact Us
For privacy-related inquiries, including data access or opt-out requests, conta